For ages 21+

Responsible Gaming — Stay Safe

kriya believes entertainment is enjoyable only when it stays within limits. On this page you will find all the information and tools you need to keep your gaming habits in check.

21+ Minimum Age
24/7 Support Chat
৳100 Minimum Deposit

Important: All betting and casino activity at kriya is strictly for people aged 21 and above. If age cannot be confirmed, the account will be verified and may be temporarily suspended. There is no option for minors to open or use an account.

Is your gaming under your control?

Online betting or casino games are a form of entertainment for many people. But that entertainment stays positive only when you clearly know how much time and money you are spending and you stick to those limits. kriya always wants its users to have a conscious and balanced experience.

The key to responsible gaming is never betting money you cannot afford to lose. It is better not to treat betting as a source of income or a way to recover losses. Every game depends on random outcomes, and no strategy guarantees a win.

Reading our Terms and Conditions will help you understand which matters kriya takes seriously when it comes to account use. Having the right information makes decisions much easier.

To learn more about the security of your personal information and account, see our Privacy Policy — it explains how your data is kept safe.

Tools to keep yourself in control

kriya offers several practical features to help you manage your own gaming habits.

Deposit Limit

Set a Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits can be made.

Break

Cooling-Off Break

Pause login to your account for a set period of time. During this period, no bets or games can be played.

Self-Exclusion

Self-Exclusion

If you want to close your account for an extended period, choose self-exclusion. Let the support team know via live chat or email.

Loss Limit

Set a Loss Limit

Set a cap on how much you can lose within a given period. Once the limit is reached, betting will stop automatically.

Session Time

Session Time Control

Set a maximum duration for each gaming session. When the time is up, the system will notify you and log you out.

Account Closure

Permanent Account Closure

If you feel gaming is no longer for you, request a permanent account closure. The support team will act within 24 hours.

Warning Signs

If any of the following apply to you, stop and consider seeking help.

  • You feel the urge to bet more after a loss to try to win back what you lost.
  • You are hiding the truth from family or friends about how much time or money you are spending on gaming.
  • You are betting with money meant for essential expenses — such as rent, groceries, or your child's education.
  • You feel uncomfortable, restless, or irritable when you are not playing.
  • You are spending most of your time gaming while neglecting work, family, or social relationships.
  • You are taking out loans for betting or considering selling personal assets.
  • Even when you try to stop at a certain point, you repeatedly go past that limit.

These signs are early signals of problem gaming. If you notice them, take action on your own or let someone you trust know. Our FAQ section has answers to more common questions about responsible gaming.

How to Get Help

Asking for help takes courage. If you or someone you know is struggling, do not wait — reach out.

kriya Support Team

Reach us directly via live chat 24 hours a day, 7 days a week.
Support is also available by email — in both Bengali and English.
Let us know about account limits, self-exclusion, or any other concern.

Family and Loved Ones

Let a family member or a trusted friend know about your situation.
If you cannot speak up yourself, a family member can contact support on your behalf.
Support from people close to you plays a big role in getting through difficulties.

Professional Advice

Consult a mental health professional or counsellor.
Gaming addiction is a recognised condition — professional help can make a difference.
Contact a local mental health centre or seek advice from a trusted doctor.

Protecting minors: If anyone under 21 lives in your home, make sure they cannot access your account. Use a PIN or password on your device and never share your login details.

Build Healthy Gaming Habits

Before each betting session, ask yourself two questions — how long will I play today, and how much am I willing to lose before I stop? Starting with these two limits in mind keeps the experience much more measured.

Remember, a winning streak can come and go, and a losing streak can last a long time. No game promises you a set amount of winnings. Outcomes are determined by a random number generator — no pattern or strategy works here.

If you are tired or under mental stress, take a break from playing. Placing large bets on impulse often leads to regret later. Rest a little, focus on something else, then come back if you feel ready.

To learn more about kriya, visit our About Us page — it covers the platform's services and values in detail.

Responsible Gaming — Common Questions

Contact kriya's 24/7 live chat support directly or send a request by email to activate self-exclusion. The support team will verify your identity and take the necessary steps. During self-exclusion, logging in or placing bets on the account will not be possible.

Yes, a deposit limit takes effect as soon as it is set. However, increasing a limit has a set waiting period — this is intentional so that no one can break the limit on an impulse. Reducing a limit takes effect immediately.

If you think a family member or friend is having problems because of gaming, talk to them openly. You can contact kriya's support team directly to report concerns about their account. Taking them to a professional mental health specialist is also an important step.

A cooling-off break is usually short-term — from a few days to a few weeks. During this time the account stays active but betting is paused. Self-exclusion is a longer-term decision — from several months to permanent — where access to the account is blocked entirely. Choose the right option based on how serious the situation is.

Yes. No one under 21 can open or use an account at kriya. Valid identity documents must be provided to confirm age. The account remains restricted until verification is complete, and if the account holder is found to be underage, the account will be closed.

Yes, online gaming or betting can become addictive for some people. It is a recognised behavioural condition. Identifying the early warning signs and acting quickly makes it much easier to bring the problem under control. With the help of a professional mental health specialist, this condition can be overcome.