kriya Terms and Conditions

General Provisions

In these Terms, "kriya", "platform" or "site" refers to the complete online gaming and betting service operated at kriyalogin.cam. "User", "member" or "you" refers to any person who has registered or accessed the platform.

"Account" refers to a user's personal registered profile through which all transactions and gaming activities are conducted. "Balance" refers to the total of real money and bonus money held in the account.

These Terms apply to all products and services on the kriya platform — including casino games, slots, live casino, sports betting and others. Our Privacy Policy and any product-specific rules may also apply alongside these Terms.

The Bengali version of the Terms is the authoritative text. In the event of any ambiguity, kriya's interpretation shall be final.

Membership and Account

To open an account at kriya, users must provide accurate and complete information. An OTP will be sent to verify the mobile number, and registration is considered complete only after successful verification.

Only one account per person is allowed. Operating multiple accounts is a breach of these Terms and may result in all accounts being permanently closed.

Users are fully responsible for keeping their username and password confidential. Any unauthorised access to an account must be reported to the kriya support team immediately. kriya is not liable for account misuse by third parties.

Transferring, selling or renting an account to a third party is strictly prohibited. The account owner is solely the person who verified their identity at the time of registration.

If any personal information changes — such as a mobile number — the account profile must be updated immediately or the support team must be notified. kriya is not responsible for any transaction delays caused by incorrect information.

Age Verification and Identity Confirmation

At registration, users must declare that they are 21 or older. kriya may request a government-issued ID (National ID card or passport) for identity verification at any time. Failure to provide the required documents may result in the account being suspended.

KYC verification may be mandatory for withdrawals above a certain amount. This process may require a copy of a National ID card and a selfie photo. Withdrawals may be held until KYC verification is complete.

Deposit and Withdrawal

The minimum deposit amount at kriya is ৳100. Accepted deposit methods are bKash, Nagad, Rocket and Upay. A minimum of ৳100 can be deposited through each method.

Deposits must be sent from the user's own mobile wallet registered under the same name as the account. Deposits from third-party wallets may be rejected.

The minimum withdrawal amount is ৳500. Withdrawal methods are the same as deposit methods — bKash, Nagad, Rocket and Upay. Withdrawals are generally completed within 5–30 minutes.

Withdrawals will only be sent to the mobile number registered and verified on the account. Funds sent to an incorrect number may not be recoverable.

kriya secures all financial transactions with SSL encryption. kriya will never ask for a password or OTP over the phone or chat. If you receive such a request, treat it as fraudulent and notify the support team immediately.

Bonuses and Promotional Offers

A 120% bonus is available on the first deposit at kriya, up to a maximum of ৳20,000. For example, a deposit of ৳1,000 adds ৳1,200 in bonus funds, bringing the total balance to ৳2,200.

To withdraw bonus funds, wagering requirements must be met: the bonus amount must be wagered 15 times. In the example above, a ৳1,200 bonus requires ৳1,200 × 15 = ৳18,000 in wagers.

• Bonuses apply only to accounts that have been properly verified.
• Bonus funds cannot be transferred directly to another person.
• Attempting to claim bonuses using multiple accounts will result in all accounts and balances being cancelled.
• kriya reserves the right to change or cancel any bonus offer at any time.
• The time limit for meeting wagering requirements will be stated in the bonus announcement.

kriya may run various special offers from time to time. Each offer has its own terms, which are clearly stated in the offer announcement. Offer-specific terms supplement these general Terms, but in the event of a conflict, the offer-specific terms take precedence.

VIP Program and Cashback

The kriya VIP program has four tiers: Bronze, Silver, Gold and Platinum. Each tier offers weekly cashback: up to 0.2% for Bronze, up to 0.5% for Silver, up to 0.8% for Gold and up to 1.0% for Platinum.

Moving up to a higher tier depends on a user's gaming activity. The specific criteria for tier advancement are set by kriya and may change.

Weekly cashback is calculated on the total net loss for the week (total losses minus total winnings). For example, a Gold member with a net loss of ৳20,000 would receive ৳20,000 × 0.8% = ৳160 in cashback.

Cashback is credited directly to the account and is generally paid on a set day each week. For more details on cashback, visit the kriya VIP page.

Gaming Rules

All games available on the kriya platform are powered by third-party game provider software. Each game's outcome is determined by an RNG (Random Number Generator) or a live dealer, which is entirely impartial.

If a technical issue occurs during a game (internet disconnection, page refresh), the data saved on the server shall be considered final. Transactions will be settled according to the result recorded in the system.

Each game and betting market has its own minimum and maximum bet limits, which are clearly displayed during play. kriya reserves the right to change betting limits at any time.

Prohibited Activities

The following activities are strictly prohibited. If detected, the account will be closed immediately and all balances may be forfeited:

• Using bots or automated software to play.
• Operating multiple accounts to abuse bonuses.
• Coordinating with other users to influence outcomes.
• Exploiting technical errors on the platform dishonestly.
• Providing false identity or verification documents.
• Using third-party payment methods.

Account Suspension and Closure

If a breach of Terms is suspected, kriya may suspend any account immediately for investigation. The account balance cannot be withdrawn while the investigation is ongoing. If a breach is confirmed, the account will be permanently closed.

Users who wish to close their account may notify the support team. Any verified balance remaining before closure — subject to wagering requirements — may be withdrawn. Self-exclusion and limit-setting options are also available as part of responsible gaming.

Responsible Gaming

kriya believes in responsible gaming. Online gaming and betting is a form of entertainment for adults (21+). Avoid playing beyond your means and set a budget before you play.

If you notice signs of gaming addiction, use the advice and limit-setting tools available on our responsible gaming page.

Users can set deposit limits, session limits or self-exclusion for a specific period. The kriya support team is available 24/7 to assist with this.

Dispute Resolution

If you have a dispute about a transaction or game result, you can submit a complaint via live chat or email from your account. Including the relevant game ID, date and time when filing a complaint will speed up the process. kriya takes all complaints seriously and aims to resolve them as quickly as possible.

In matters of technical error or ambiguity, kriya's server logs shall be considered the final evidence. kriya's decision, reached after considering all parties' views, is binding. Visit our FAQ page for answers to common questions.

Amendments to Terms

kriya reserves the right to amend any part of these Terms at any time. Continuing to use the platform after changes have been made means you accept the updated Terms.

For significant changes, an effort will be made to notify users through their registered contact details. However, it is the user's own responsibility to review this page regularly.

Contact

If you have any questions about these terms, please contact our support team. kriya's support service is active 7 days a week, 24 hours a day. Support is available in both Bengali and English.

• Live Chat: Log in to the platform and start a chat at any time.
• Email: [email protected]